Lux Psychology gathers and uses certain information about individuals in order to provide services and to enable functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
We may collect the following information:
· Name and job title
· Contact information including email address, telephone number
· Demographic information, such as postcode, preferences and interests
· Website usage data
· Other information relevant to client enquiries
· Information required to inform psychological therapy
Collecting this data helps us understand what you are looking for from us, enabling us to deliver the service.
Specifically, we may use data:
· For our own internal records.
· To inform the process of psychological therapy.
· To improve the products and services we provide.
· To contact you in response to a specific enquiry.
· To customise the website for you.
Controlling Information About You
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the GDPR.
Cookies and how we use them
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on it. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
· Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
· Test content on our website.
· Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
· To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Links from our site
Our website may contain links to other websites.
Please note that we have no control of websites outside the nkpsychology.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.